The National Logistics Academy

Warehousing and storage - Level 2

Suitable roles for apprentices

  • Warehouse Operative


2 (equivalent to GCSEs at grades A* to C) 

Typical length

12 months

Entry requirements

Set by the employer

What apprentices will learn

  • warehouse practices and processes - including deliveries, dispatch, maintaining records, moving stock, packing and storing goods
  • using warehouse equipment, machinery and vehicles - including mechanical racking systems and materials handling equipment (MHE) such as forklifts and pallet trucks
  • using basic IT - including barcoding, data capture, radio and warehousing management software and systems
  • communicating effectively with colleagues, customers, third party carriers and other organisations
  • health and safety practices, procedures and regulations within a warehouse environment - including safe driving and operating techniques and working safely at heights


Apprentices will achieve a combined practical and theory-based qualification:

  • Certificate in Warehousing and Storage


This apprenticeship is delivered in the workplace. The apprentice gains the knowledge, skills and experience for carrying out the full range of duties in a warehouse environment.

The apprenticeship training is tailored to the needs of the individual employer and is delivered by highly qualified and technically competent training advisors. The programme is a blended combination of on the job tuition and assessment, workshops, e-learning content and professional discussions.

Additional training may be included such as short courses in forklift truck operation, dangerous goods awareness and emergency First Aid at work as appropriate.